Thank you for shopping at Carolina Irving and Daughters.
If you wish to return an item, please contact us as soon as possible at:
No goods will be accepted without a proof of return authorisation number. Goods must be sent back within 14 days of receiving the items and in the condition that they were recieved. Customers are responsible for paying the shipping cost for returning the items. There is a 10% restocking fee. Once we receive the returned item, we will refund you the amount minus a 10% restocking fee.
Should you recieve a damaged item please let us know immediately and send us a photo so we can quickly send you a new one or issue a refund.
*Please note all items are handmade and may vary slightly within orders.*
*FOR PRE-ORDER - EXPECTED DELIVERY 6-8 WEEKS
All pre-orders are non refundable and cannot be cancelled.*
All sale items are non refundable and cannot be cancelled.*